Customer Survey

Dear Customer,

We would like your feedback on the quality of work that you have received from Tep Inc. We thank you for taking the time to complete this survey and look forward to working with you in the future.

Rate Your Satisfaction
What is your overall level of satisfaction with our quality of work and customer service? * Very satisfied     Satisfied     Neutral     Dissatisfied     Very dissatisfied    
How satisfied are you with the cost of products and services? * Very satisfied     Satisfied     Neutral     Dissatisfied     Very dissatisfied    
How satisfied are you with the quality of products and services? * Very satisfied     Satisfied     Neutral     Dissatisfied     Very dissatisfied    
How satisfied are you with the ability of the products and services to meet your needs? * Very satisfied     Satisfied     Neutral     Dissatisfied     Very dissatisfied    
How satisfied are you with the schedule of products and services? * Very satisfied     Satisfied     Neutral     Dissatisfied     Very dissatisfied    
How satisfied are you with the results with regard to the flexibility of proposal throughout the project cycle? * Very satisfied     Satisfied     Neutral     Dissatisfied     Very dissatisfied    
How satisfied are you with the results with regard to the flexibility of terms and agreements throughout the project cycle? * Very satisfied     Satisfied     Neutral     Dissatisfied     Very dissatisfied    
How satisfied are you with the results with regard to the project management throughout the project cycle? * Very satisfied     Satisfied     Neutral     Dissatisfied     Very dissatisfied    
How satisfied are you with the results with regard to the field supervision responsiveness throughout the project cycle? * Very satisfied     Satisfied     Neutral     Dissatisfied     Very dissatisfied    
How satisfied are you with the results with regard to the quality of work completed throughout the project cycle? * Very satisfied     Satisfied     Neutral     Dissatisfied     Very dissatisfied    
How likely are you to use our services again? * Likely     Neutral     Not likely    
How likely are you to recommend our company to others? * Likely     Neutral     Not likely    
How often were you in contact with a company representative (sales, engineer, PM, superintendent, etc.)? * Daily     More than once a week     Less than once a week     Never     N/A    
Would you prefer more or less interaction with a company representative? Please explain.
How can we better serve you?
Additional comments
Contact Information
First name *
Last name *
Company
Title
City *
State *
ZIP code *
Phone (with area code) *
Email *
Would you like to be contacted? Yes     No